FAQ’s

Here are the answers to some of the common questions that we get asked.

  • Logo Design

  • Stationery Design

  • Print Design

  • When will you start working on our Logo Design project?
    • As we receive the payment, we will start designing your Logo.
    When will I receive the questionnaire for Logo Design?
    • Just after we get your order request, we send the questionnaire within 24 hours.
    What’s your turnaround time for Logo Design?
    • We usually provide initial concepts in just 3 or 4 business days.
    How many revisions can I ask for our logo?
    • Unlimited. We believe to offer 100% satisfaction to our clients, so we keep revising Logos until you get the design that you love!
    What if I don't like any of the initial logo designs?
    • We will work again, and offer you a different logo design.
    In which formats do I receive the final selected logo?
    • We send final logo design in different file formats like cdr (source format) like eps, ai, pdf, png, and jpeg.
    How will I receive the final formats?
    • You will get final logo in all formats through email.
    Is there any hidden Cost involved in Logo Design?
    • We believe in transparency, so no hidden cost.
  • What will I get in your corporate stationery design package?
    • We provide design for your Letter Head, Business Card, and Envelop.
    Do I also get logo design in your corporate stationery design package?
    • No, you have to buy a different package, ‘logo plus stationary’. Or if you wish, you may get your logo designed separately.
    When will you start working on our Stationery Design project?
    • As soon as we receive payment, we begin working on your Stationery Design Project.
    When will I receive the questionnaire for stationery Design?
    • You will get questionnaire in around 24 hours, after we get your order request.
    What's your turnaround time for stationery Design?
    • In around 3 or 4 days, you will get the initial concepts.
    How many revisions can I ask for our design?
    • No limit. We believe to offer 100% satisfaction to our client, so we keep revising design until you are completely satisfied.
    What if I don't like any of the initial stationery designs?
    • We will work again, and offer you different designs for business card, letter head, and envelope.
    In which formats do I receive the final selected designs?
    • We send the final selected design in pdf format, which is print ready.
    How will I receive the final pdf format?
    • You will get final design through email.
    Is there any hidden Cost involved in your stationery design package?
    • No hidden cost is involved. Promise.
  • What do you offer in Print Design?
    • Our print design package includes Flyer Design, Poster Design, Brochure Design, packaging Design, Post Card Design, Label Design, and so on.
    Do I also get logo design along with any of the above service?
    • No, this package does not include logo design; you need to buy our logo design package additionally
    When will you start working on our Design project?
    • As we receive payment, we will initiate the design work.
    When will I receive the questionnaire for our design?
    • Just after we get your order request, we the send questionnaire; it happens usually within 24 hours.
    What's your turnaround time for any of the above service?
    • We usually provide initial design in just 3 or 4 business days.
    How many revisions can I ask for our design?
    • Unlimited. We will keep revising the designs until you are 100% satisfied with the deliverable.
    What if I don't like any of the initial designs?
    • We will work again, and try to offer more unique designs.
    In which formats do I receive the final selected design?
    • PDF format, which is ready-to-print.
    How will I receive the final pdf format?
    • You will receive the final design in pdf format through email.
    Is there any hidden Cost involved in your print design package?
    • We stand for 100% transparency, so no hidden costs involved!

Still need help?

If you have any questions, concerns, or would like to discuss things further before proceeding; please contact our customer support